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Terms & Conditions
Booking Policy:-
For Corporate Bookings, Group Bookings minimum 50% advance is compulsory for One Day as well as overnight.
For individual bookings, 20% advance is required for confirmation.
Accommodation Includes:-
Please note all the rates provided are double occupancy rates. The above rate will include:-
Welcome Drink on arrival.
Unlimited Lunch (Veg food including starters.)
Unlimited High-tea (Evening tea/coffee ).
Unlimited Dinner (Veg food including starters.)
Unlimited Breakfast.
Room Amenities:-
Every Room will be provided with 2 Bath towels, 2 Hand Towel, Shower Gel & Shampoo, Conditioner, and Bath Slipper.
An Extra towel or second service will be chargeable.
Guests are also requested to refrain from loud music /T.V. in the rooms.
Drivers Accommodation:-
Accommodation @ Rs. 1200/- per pax per night
Includes Food { limited }
Includes - Lunch, High-Tea, Dinner and Breakfast (Following Day). Toilet and Bathroom Facility
Restaurant Timing:-
Breakfast – 09:00 am To 10:30 am
Lunch - 12:30 pm To 2:30 pm
High -Tea - 05:00 pm To 6:30 pm
Dinner - 08:30 pm To 10:00 pm
Note: Restaurant Buffet meal will be served in the decided area by the resort.
Check-IN & Check out timimgs :
Check-in: 12:00 Noon.
Check out: 10:30 am .
For one day Package
Check –in: 9 am.
Check-Out: 7 pm .
(If rooms are available, extra hours will be chargeable on half-day room tariff basis)
Note – Food, Alcohol, Soft drinks & mineral water are strictly not allowed from outside
and if found will be penalized.
Cancellation Policy:-
If the booking is canceled, the advance amount paid will not be refunded but can be adjusted in following the month of your booking as per the availability of cottages.
Exceptional cases like natural calamities, the amount will be adjusted fully in next booking within 2 Months as per the availability of the cottages.
Instructions: -
Eating Gutka, Panparag, Smoking and Spitting around in the campus and parking area is strictly not allowed.
Eating Gutka, Panparag, Smoking and Spitting around in the campus and parking area is strictly not allowed.
We assure you a pleasant stay at Serrano – The Nature Resort.